FAQ
CONTACT

Can I buy products from you directly?
No - As a distributor, Headstock can only sell to its authorised retail outlets and makes no direct sales to the public.

How much does it cost?
Prices for Headstock products are set at the discretion of the retailer, so please use our dealer list to identify your nearest stockist and then give them a call to find out more.

Where can I find my local dealer?
Please visit the "Dealers" section of this website for an up-to-date list of retailers of our brands.

Where can I find out specifications / service information
/ news on a Headstock product?

The brand websites are the best source in all of this. Return to homepage and click on the offical website links.

How much is my old guitar / drum kit / amp worth?
We are sorry but Headstock cannot offer price guidelines on second hand items. However check out our links page for several unofficial websites that may be of assistance to you.

I have a warranty claim. How can I get my product repaired / replaced?
Please return your faulty item to your dealer who is responsible for handling your claim.

Where can I get my old product repaired / serviced?
Please consult your local dealer or repair shop on these matters. Should the product need to be returned to us, the dealer will handle this for you.

Where can I get spare parts for my product?
Please consult your local dealer who will consult with us where necessary.

How can I get the latest catalogue?
Please submit your details using the form in the Contact Us section, stating clearly your name, address and email along with whether it is an IBANEZ, LANEY OR TAMA catalogue you that require. Please note if you do not specify a brand we cannot fulfil your request.

Please Note:
Before submitting query please select the relevant brand as this will ensure a quick response.

A copy of your query will appear after pressing the send button, if the form was sent correctly.

Due to high level of enquries received, we cannot guarantee a response if the answer is covered in FAQ.

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